Ordering in the phone browser
- No app
- The menu opens in the browser on the guest's own phone.
- Dine-in and takeaway
- One menu supports both modes.
- Multilingual
- Menus can be offered in several languages.
QR Ordering
Guests scan and order on their own phones
No app to install. Table ordering, pre-ordering while waiting and takeaway all enter the same kitchen flow.
Three ways to use it
One system, three places to scan
Table self-ordering
Guests scan the QR code on the table, or the BYOD ordering QR the POS prints at seating. The table number is already in the code.
Pre-order while waiting
Guests scan at the store front, order and get a number. Once they are seated, staff find the pre-order on the POS.
Takeaway
Put the QR code or link on Google, Facebook and other online platforms. Guests order and collect at the store.
The guest journey
Table ordering in four steps
Scan
Scan the QR code with the phone camera. The menu opens in the browser.
Order
Browse photos by category and add items.
Confirm
Check My Order and send it.
Kitchen
The order lands in the POS and goes to the KDS or kitchen printers.
Features
Simple for guests, less work for the store
A last check before sending
- My Order
- Guests change quantities or remove items before sending.
- The same menu as the POS
- Items and prices are set once in the back office and match the POS.
- Staff can take over
- Once the order is in the POS, staff can view and handle it there.
Works with
Connected to the queue, the POS and the kitchen
Q-System
The queue ticket can carry a Pre-Order QR, and seating prints the table's BYOD ordering QR.
POS
The POS prints the BYOD ordering QR, and the table map marks tables with a printed QR.
KDS
QR orders and POS orders are prepared on the same kitchen screens.
In useDin Tai Fung runs pre-ordering, table QR, tablet and POS ordering side by side, all flowing into one kitchen process.