About Citrus
An F&B and retail systems company that serves across borders
Citrus was founded in 2017 and is headquartered in Taipei. We build every system in-house around the POS, and deploy and support it in 10 Asia-Pacific markets.
Company
Company facts
| Item | Detail |
|---|---|
| Company | Citrus Solutions Co., Ltd. |
| Founded | 2017 |
| Headquarters | 8F, No. 145, Sec. 1, Zhongshan N. Rd., Taipei, Taiwan |
| Team | 12 people: development, cloud, support and sales |
| Products and services | F&B and retail software, apps, system integration, custom development |
What we do
Three kinds of work
Our own products
POS, kiosk, QR Ordering, Q-System, KDS, member app and cloud back office.
System integration
Connecting ERP, membership, delivery platforms, payment and invoicing to what the customer already runs.
Custom development
Dedicated apps and workflows for large customers, such as venue ticketing, turnstiles and game machines.
Why Citrus
Why we can deliver
Everything built in-house
Every product comes from one team. No cross-vendor integration, and we can customize.
Nearly 20 years of POS rollouts
Our team has long experience deploying chain restaurants and knows the problems that come up on site.
Live in multiple countries
We started in overseas markets, support multilingual interfaces, and connect to local payment, invoicing and delivery platforms.
AI in development and in products
We use AI to speed up development and inside products, such as the voice ordering kiosk.
Cross-border service
How cross-border service works
One system that follows a brand across borders
Din Tai Fung runs the same Citrus system in 33 stores in Singapore and 6 in Thailand. CÉ LA VI Taipei and Shanghai post their data daily to the Singapore headquarters.
Local payment, invoicing and delivery platforms
Multilingual interfaces and menus, already connected to what each market needs, such as NETS, Omise, GrabFood, LINE Pay and Taiwan cloud e-invoice.
Someone local to call
Citrus serves Thailand and Palau directly. In seven more countries a local distributor provides first-line service, backed by Citrus engineers.
Central control across countries
The cloud back office runs on Microsoft Azure, and head office views sales and stock by country, area and store in one place, with Citrus BI showing every country's sales on a phone at any time. JINS stores in Taiwan report sales to the Japan headquarters every 30 minutes.
- Taiwan
- Thailand
- Palau
- Singapore
- Malaysia
- Philippines
- Vietnam
- Indonesia
- Cambodia
- Myanmar
Where we are
Serving 10 Asia-Pacific markets
Headquarters
Taipei, Taiwan: development, cloud and support
Served directly by Citrus
Thailand, Palau
Distributor partners
Malaysia, Singapore, the Philippines, Vietnam, Indonesia, Cambodia, Myanmar