Products
One system, from the guest's arrival to HQ reports
Every product can be deployed on its own or as part of the full suite. All of it is developed in-house by Citrus.
Booking and queue
Before guests arrive, and while they wait.
Next-gen Q-System
Entrance ticketing, host calling and a guest display with seven announcement languages, linked to table status and the BYOD ordering QR.
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Online booking and waitlist
Guests check availability and book online. Walk-ins follow their place on a phone, with SMS or e-mail notices.
Pre-ordering
Guests browse the menu and pre-order while booking or waiting, and the order goes to the kitchen once they sit.
Ordering
A product for every way of ordering, with up to 20 ordering devices per store.
POS
Table service and quick service, with several terminals per store. Runs on Windows, Android and iOS.
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Self-service kiosk
Self-ordering and payment for quick service and food courts, with optional voice ordering.
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QR Ordering
Guests use their own phones: at the table, before arriving, or for takeaway.
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Mobile ordering
Staff take orders at the table on a phone or tablet. Menus switch language by login.
Kitchen and pickup
Orders are followed from the kitchen to the guest's hands.
Next-gen KDS
Kitchen, expo and Food Ready screens with a standard API, so other POS brands can connect too.
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Kitchen printing
Up to 20 kitchen printers per store. Station and master tickets print in one or two languages, and label printers are supported.
Order Ready display
An in-store screen shows numbers being prepared and ready, and guests can follow progress on a phone.
Membership
Take the whole membership system, or connect by API.
Member app
Native iOS and Android apps, or a web version embedded in a LINE official account.
Points, stored value and vouchers
Points, stored value, tiers, e-vouchers and a dynamic payment barcode.
Marketing and analysis
Push messages, news and event sign-up. The back office sets campaigns, issues vouchers and shows member spending.
Cloud back office
One back office for every brand and store.
Cloud inventory
Purchasing, receiving, transfers, stocktakes and reports from supplier to store.
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Stockify
The app store staff use on the spot for ordering, receiving and stocktakes.
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Citrus BI
Managers check every store's live sales, hourly analysis and best-sellers on a phone at any time.
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Chain control and reports
Menus and promotions pushed to every store, multi-store pricing, plus sales reports and BI charts.