Next-gen KDS

A kitchen display system any POS can connect to

Kitchen, expo and Food Ready screens, plus a KDS Hub with its own data and API.

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KDS kitchen screen (simulated): one card per order

What it is

One core, three screens

Kitchen

Each station sees only its own items and bumps them when they are done.

Expo

Shows how far each station has got on every order. Serve when the order is complete.

Food Ready

The customer display: orders being prepared, and orders ready for pickup.

The core: KDS HubEvery screen connects to the KDS Hub in the store. It receives orders, routes items to stations, records each status change and reports back to the POS.

How it works

An order, from send to pickup

Send

The POS sends the order. The Hub routes each item to its station.

Prepare

The kitchen bumps items on its screen, by portion or by whole order.

Serve

Expo serves the order. Its number shows on the Food Ready screen.

Collect

After the guest takes the food, expo confirms it on the pickup list.

Screens

What the kitchen uses every day

Kitchen screen: reading an order from one card

Header: Source, service type and table, order number and guests, minutes waited.
+ADD / RUSH: +ADD marks added items. RUSH moves the order to the front.
VOID / HOLD: Voided items stay until tapped. Held items release automatically at their time.

Bumping and recall

Item keys: Tap the key of the item you finished, portion by portion if needed.
Whole order at once: Tap the status key NEW; two-step bumping is optional.
RECALL: Brings back an order or item bumped by mistake.

ALL ITEM and the report

Totals across orders: The total still to make for each item across all orders, for batch preparation.
REPORT: Portions made per item and average time, compared with the target time (KPI).

Expo: serve when the order is complete

White and grey: White items are done. Grey items are still being made.
Serve an order or one item: Tap the header to serve the order, or a white item to serve just that one.
COLLECT: After pickup, tap COLLECT and confirm.

Food Ready: the display your guests watch

Two columns: PREPARING on the left, NOW SERVING on the right.
Call cue: A served number moves right and flashes for about 10 seconds, with an optional chime.

The kitchen keeps going when the link drops

The screen stays: It keeps the data from before the disconnection and shows how long it has been offline.
Automatic retry: It retries every 5 seconds, refreshes once reconnected, and catches up on missed orders.

POS integration

Other POS brands connect through the API

What the POS can do	Detail
Send an order	Items, add-ons, notes, service type, table
Add items	Add to an existing order
Change	Quantity or notes
Void	Whole order or selected items
Rush	Moves the order to the front
Hold and release	Start after a set time
Query	Current status of an order

Status reportingStarted, done, ready and collected are reported by webhook. If the POS resends after a timeout, the order is created only once.

Rollout

Upgrading a store that runs Citrus POS

Install

The Hub goes on the store's existing server. Workstations install beside the old KDS.

One day in parallel

The new system displays only and writes nothing. Both sides are compared after closing.

Station by station

Switch one station at a time, and switch back at any point.

No POS changesCitrus POS connects through an adapter. The POS sees the same status changes as before.

Want to see the KDS running?

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